Telephone: (01724) 845 702
Fax: (01724) 845 726
Email: info@stitchlineltd.co.uk
Terms & Conditions

Ordering Information
Simply browse through our online catalogue and telephone us on 01724 845702 or fill in the enquiry form in the ‘contact us’ section or call in to see us, and we will be happy to discuss your requirements and give you a quote. We can offer advice on Printing, Embroidery, Heat Transfer Lettering or the new Direct To Garment Printers.

Products and Availability
Products shown and described on our website may not always be in stock. In the event of this situation occurring an estimated delivery time will be provided, or an alternative product offered. It should be noted that delivery dates quoted are estimates and do not constitute a contractual obligation by Stitchline Ltd to provide garments by a certain date.

Every effort has been made to display the products offered as accurately as possible, however the colours you see will depend on the setting of your monitor. All sizes given are provided by the manufacturers and are approximate and for guidance only. Please ensure that the correct size and colours are selected.

Prices
All prices quoted are excluding VAT. Any printing or embroidery on items may be quoted separately.
Stitchline Ltd reserves the right to alter prices and garment specifications without prior notice. All items remain the property of Stitchline Ltd until paid in full.

Payment
Payment can be made by Visa, Mastercard, Maestro, credit/debit cards.

Returns
Due to the customised nature of the products, refunds/returns are not available on customised orders unless the products are defective. If you believe your products are defective you must contact Stitchline Ltd immediately. Returns will not be accepted if the products have been used, worn or washed.

Delivery
Delivery of products to a mainland UK address is by courier and will require a signature on receipt of order. Please contact us for further details.

Privacy Policy
Stitchline Ltd takes the security and privacy of this website and customers personal data seriously, and we have instituted policies to ensure that your personal information is handled in a safe and secure manner.
When you place an order with us, we collect your name, email address, mailing address, phone number and credit card information. We may record what products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. We will use this information to process orders, and to provide a more personal shopping experience.
Please note we do not hold your credit card details after an order is placed so you will have to provide these details each time you place an order with us.

Disclaimer
Stitchline Ltd will not be responsible for any losses resulting from your use or the inability to use our website, or resulting from unauthorised access to, or alteration of your transmissions or data beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

We have made all reasonable effort to ensure the information on this website is accurate, complete and current at the time of its inclusion, however we accept no liability for any inaccuracies or omissions in the website and Stitchline Ltd reserve the right to make changes on this website at any time without notice. We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
We provide this site and its contents on an “as is” and “ as available” basis. We are not responsible to you if we are unable to provide our internet service for any reason beyond our control.

All rights in the designs and information on our website is owned by Stitchline Ltd.

These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.

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